IT Functional Analyst
Requirements gathering and analysis for software projects. Designed information flows and data models, and contributed to dashboards for asset maintenance and emergency management.
Solutions Engineer
Designed end-to-end solutions as the first technical point of contact: translating business needs into viable, scalable architectures, and normalizing and integrating data from multiple sources.
Technical Support Analyst
Technical support for enterprise applications, focused on incident analysis and resolution: ticketing systems, software and infrastructure diagnostics, and client-server architectures in production.
- Requirements analysis
- Data modeling
- Solution architecture
- Data integration